Returns Policy

I hope that you love your handmade jewellery, but if you are unhappy in any way and wish to return in, please do so within 14 days of receiving your item from me, in perfect condition and in its original packaging. I will then exchange the item, offer future credit in my shop, or refund the full cost of the item to the card or bank details provided during the initial purchase, depending on your preference. 

 

You are responsible for the return postage fees, except when an item is faulty. Although there is no requirement to tell me, it would be helpful to know why you are returning an item so that I can improve my products and services in the future.

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